Hotels, clubs, rooftops, and public decks rarely fail because of materials—they fail from missing maintenance.
This guide shows how to structure a cleaning plan, align it with warranty language, and measure outcomes so your
composite decking performs for a decade or more.
Why a Maintenance Contract Matters
- Preserves slip performance: removes sunscreen film, algae, and dust that reduce wet grip.
- Protects color/warranty: routine care stabilizes appearance and keeps warranty valid.
- Lowers TCO: planned cleaning is cheaper than emergency remediation or board swaps.
- Compliance & audit trails: logged tasks demonstrate due diligence to landlords and insurers.
Contract Scope (Include These Items)
| Work Item | Method | Frequency | Acceptance Criteria / KPI |
|---|---|---|---|
| Routine cleaning | Neutral-pH detergent; soft/medium brush along grain; fresh-water rinse | Monthly (hospitality) / Quarterly (residential common areas) | No visible film; gap lines clear; drains unblocked |
| Deep clean | Low-pressure wash (<70 bar), 25–40° fan tip, 30–40 cm standoff | Annually or pre-season | Residual stains within agreed ΔE color target; no gouging or raised fibers |
| Slip audit (wet) | Pendulum/DCOF spot checks at high-risk zones | Bi-annually (rainy/coastal) / Annually (dry) | Meets project target (e.g., PTV wet ≥ 36) or mitigation plan issued |
| Hardware rinse (coastal) | Fresh-water rinse to edges, clips, and fasteners | Quarterly and after storms | No visible corrosion; fasteners free of salt crust |
| Vegetation & furniture check | Planters on risers; felt pads; avoid rubber mats that trap moisture | Quarterly | No imprints, water traps, or mold under bases |
| Drainage inspection | Clear linear channels, outlets, and perimeter gaps | Quarterly (monthly for pool decks) | Outlets free-flowing; no ponding after 10 minutes |
For textures and board choices that clean easily, see the Ecosolid Decking Series and Project Gallery.
Chemicals: Allowed vs Avoid
| Use | Allowed | Avoid |
|---|---|---|
| General clean | Neutral-pH cleaner; mild surfactants | Solvents, thinners, undiluted bleach; wire brushes |
| Stains (wine/coffee/oil) | Diluted degreaser; soft brush; prompt rinse | Acetone/MEK; aggressive two-part acids |
| Mold/algae | Oxygen-based cleaner or quaternary ammonium (per guidance) | High-chlorine soaks; close-range pressure lances |
| Gum/adhesive | Ice + soft plastic scraper; citrus-based remover (spot test) | Metal scrapers; high-heat guns |
More care tips in our FAQ.
Seasonal Checklist
- Pre-rainy season: deep clean + drain test; add breathable anti-slip mats at entries.
- High-tourist season: weekly light clean near bars/pools; target sunscreen drip zones.
- Post-storm: rinse edges/fasteners; check uplift trims; clear debris from gaps and outlets.
- Dry season: dust control; monitor color patches from movable shade.
KPIs & SLAs (Measure What Matters)
- Slip KPI: pass-rate of wet PTV/DCOF spot checks; trigger enhanced cleaning if below threshold.
- Appearance KPI: sampled ΔE color change; monthly visible-stain complaint rate.
- Availability: ≥ 99% deck uptime (maintenance closures announced ≥ 72 h ahead).
- Drainage: zero overflow incidents per quarter; no ponding beyond 10 minutes after rainfall.
- Warranty compliance: 100% completion of cleaning logs and photo records.
Warranty Alignment
- Match contract frequencies, methods, and chemicals to the manufacturer’s care guide item-by-item.
- Include explicit fade & stain terms for hot/coastal use; state exclusions clearly.
- Keep a handover pack: purchase invoice, installation photos, cleaning log template, contacts.
Company policies: Why CopoSurface · Sustainability · Privacy Policy.
Handover Pack Template (What to Include)
- Cleaning SOP (1 page): dilution ratios, tools, do-not-use list.
- Seasonal checklist (1 page): rainy season / high season / post-storm.
- Log sheet (Excel): date, area, method, chemicals, responsible person, photo link.
- Warranty documents: batch/serial, install date, supplier contacts.
Need ready-to-download templates? Submit your project via Contact Us.
Related Pages & Products
FAQ
Can I use a pressure washer?
Yes—keep it low pressure (<70 bar), use a 25–40° fan tip, hold 30–40 cm from the surface, and move with the grain.
How do I maintain wet slip near pools?
Stick to neutral-pH cleaning and prompt rinsing of sunscreen/soap residues; schedule periodic wet slip spot checks and increase cleaning in high-use zones.
Will sea spray damage hardware?
Use stainless fasteners and add quarterly fresh-water rinses in coastal sites; perform an extra rinse/inspection after storms.
